Customer Support
Questions about an order, a product or a return? Find quick answers below or get in touch with us.
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Monday to Saturday, 10am to 7pmWe usually reply within one working day.
Help with your order
Frequently asked questions
How long does delivery take?
Orders are packed within one to two working days. Delivery time depends on your city and is shown at checkout.
Can I return an item?
Yes. If your gear does not suit you, you can return it within 30 days in its original condition.
Is there a warranty?
Yes. Every product is covered by a 2-year warranty against manufacturing defects.
How do I track my order?
Once your order ships we send you the tracking details. Contact us if you have not received them.
Which payment methods do you accept?
The accepted payment methods are shown at checkout. Contact us if you need help paying.